How to verify the CRA has contacted you

There are many different ways that scammers can attempt to steal your information or your money. These scammers could contact you pretending to be from the Canada Revenue Agency (CRA).

How to make sure the caller is a CRA employee and not a scammer:

A legitimate CRA employee will identify themselves when they contact you. The employee will give you their name and a phone number. Make sure the caller is a CRA employee before you give any information over the phone. This will protect you from giving money or personal information to a scammer.

If you’re suspicious, this is how you can make sure the caller is from the CRA:

  1. Tell the caller you would like to first verify their identity.

  2. Request and make a note of their:

    • name

    • phone number

    • office location

  3. End the call. Then check that the information provided during the call was legitimate by contacting the CRA. Please do this before you give any information to the caller.

For more information, and what to look for, please visit:

https://www.canada.ca/en/revenue-agency/news/newsroom/tax-tips/tax-tips-2021/how-to-verify-the-cra-has-contacted-you.html

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